7041038333 / 9662484937
Free Shipping on Orders Above ₹4999
Track Order

Shipping & Returns

GemOraio

Shipping & Returns

Thank you for choosing us.

We aim to process and dispatch all orders promptly. Once your order is confirmed, it will be processed and shipped within 1–2 business days.

  1. Shipping is available to the locations listed at checkout.
  2. Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect information.
  3. Orders are typically delivered within 7–10 working days after dispatch, depending on your location and courier service.
  4. Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or other unforeseen circumstances.
  5. You will receive tracking details once your order has been shipped, where applicable.
  6. If your order is delayed, damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photos, if applicable.
  7. For hygiene and safety reasons, certain wellness products may not be eligible for return or exchange unless they arrive damaged or defective.
  8. We reserve the right to update this Shipping Policy at any time without prior notice.
  9. For any questions or support, please contact our customer care team.

We sincerely appreciate your trust and look forward to serving you.